Our clients said...
Since 1968, we have supported thousands of customers in their disaster recovery or specialized cleaning process. We invite you to read the testimonies of several of our customers.
Many thanks for your service and professionalism. I was very pleased with the quality of work performed. Best Regards.
Judy and I were very impressed by Donna and Dave and the other staff at Steamatic and with the subcontractors they arranged to do the work. Everything was done professionally to quality standards and with minimum disruption. The repairs are now all complete. Overall, Judy and I appreciate the prompt and trouble-free way in which the claim has been handled and are very satisfied with the resulting repairs. Thank you for your consideration in helping us get through a stressful situation. Best Regards,
I wanted to let you know what an excellent customer service experience that I had with Ivan Cartagena and his workers. Ivan was extremely professional, communicative and helpful during the whole process (we had flooding in our basement and Steamatic was the company appointed by my insurance company to complete the necessary work). The onsite workers were polite, professional and worked very cleanly and responsibly (our home was always respected and left clean after each time they were onsite). I would not hesitate to recommend Steamatic based on the experience I had.
We are very happy with the repairs and with Avalon Steamatic. Your team is fantastic! From the initial survey and analysis of the damage by Dave, to Kevin’s team with their excellent carpentry and cabinet making skills, to the excellent work by the cleaning staff, and to your readily accessible self, keeping us in the loop on everything – we were in good hands, and we thank you. I’m pretty sure this was our second time around (second water damage) claim that your company looked after, and it was reassuring to have such a professional company restore our property. We would certainly recommend Avalon Steamatic for anyone going through a similar experience.
I would like to congratulate Jonathan for his exceptional customer service. Jonathan made my renovations experience a most enjoyable one. He is knowledgeable and trustworthy plus ensures great business relations. His personality, strong communication skills and client focus is why I will use Steamatic again if need be. His working habits show that he loves his job and understands the customer’s needs. Jonathan is patient and kind and takes the time to put the customer first with a smile and thank you. Bravo!
Just a short note to say thank you for your good work at my favorite place in the world. It was much appreciated. Your staff were courteous and helpful at every turn. I have passed my remarks to the insurance company. Being out of my house for 3 months was very frustrating for me at the time and being 85 years old we seniors are not as flexible as we once were. Thanks to all involved.
The workers Luc, Tommy, David and Maxime were polite, helpful and efficient and the work well done.