Careers

(Territory: Ontario, Eastern and Western Regions)

We are a franchise banner specializing in cleaning and disaster renovation, we are looking to fill a position. Our company, in continuous expansion, offers a variety of tasks, a rewarding work environment and collaborative management style. We value the initiatives and entrepreneurship of our staff members.

Tasks:

The regional supervisor of operations provides overall guidance to franchise owners and other key employees with regards to KPI, compliance, best practices and overall operational strategies to improve franchise and Network performance

The main responsibilities are:

• Assist in Developing new policies and strategies with the VP National Operations and other stakeholders 
• Executing new policies and strategies and ensuring regional compliance (with the use of audits and performance review responsibilities)
• Implementing/Reviewing Insurer protocol changes with franchises
• Developing and assessing strategies and plans for success (either individually by franchise or nationally) with the VP National Operations
• Assist with customer complaints and/or insurer escalations
• Assist franchises with their specific needs/requests as needed. This may include involving another team member or possibly directing the request directly to another team member depending on the request at hand. IE, training support, sales/business development or marketing questions, outstanding payments, etc that may be under another department.
• Travelling will be asked for franchisee visits

Requirements and profile

• Must have Insurance restoration experience (as it relates to insurer protocols/guidelines and use of Xactanalysis and Core Logic)
• Drivers licence mandatory
• Microsoft Office competent, specifically Microsoft excel
• Analytical
• Multitasker
• Proactive thinker
• Good communicator and at ease providing guidance/instruction to franchise owners
• Ability to focus with interruptions and needing to pivot to another task/topic
• Ability to meet pre-set timelines
• Must be a team player

Work conditions:

• Full time position
• Salary to be discussed depending on experience
• Vehicle allowance or vehicle provided
• Some travel may be required

Do you think this posting is for you? We will be very happy to meet and discuss with you.

Please email your resume to:  kim.dickson@steamatic.ca

Steamatic PEI specializes in disaster clean-up and reconstruction, and we are looking to fill a position.

Assistant Project Manager

Description: Steamatic PEI is searching for a full-time Assistant Project Manager to join our Stratford office. The responsibilities of this position would include but not limited to; providing quick responses to all restoration needs, manage a team of technicians, and have a high customer service skill set.

The candidates for this position must have superior customer service skills and be hard-working, motivated, and comfortable with a variety of duties. If you feel your experience matches our requirements, apply today!

General duties of this position would include:

• Scope all restoration projects as they are assigned.
• Estimate/upload documentation as needed.
• Provide progress on all projects as it develops.
• Maintain communication with all clients.
• Manage work schedules for technicians.
• Ensure equipment required is on site, on time and is in good working order.

Requirements for this position would include:

• Experience working in the restoration and/or construction field is an asset.
• Excellent client-facing and internal written/oral communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office.
• Driver’s license (required).
• Management skills; show leadership, solve problems and be organized.

Working Conditions:

• In addition to the normal daytime schedule, the person will also have to be available to be part of the emergency teams (evenings, weekends) in rotation one weekend out of 4 and one evening per week (**premiums for emergency calls**).
• Clothing and work tools provided.
• Opportunity for advancement.
• Vehicle allowance OR vehicle provided.
• Group benefits program upon completion of probationary period.

We look forward to meeting you!

** Please note that criminal history will be validated**

Job Types: Full-time, Permanent

Salary: $42,000.00-$45,000.00 per year

We are looking to hire a full-time Carpenter Assistant for our team at Steamatic of PEI.

Steamatic PEI is a full-service Restoration Contractor specializing in all emergency services such as water, fire, mold and disaster recovery services. At Steamatic PEI we take pride in our work, deliver best in class results, and provide excellent customer service during the entire process.   Working at Steamatic is not just a job, it's a career!

Steamatic PEI is searching for a full-time restoration technician to join our Stratford office. The responsibilities of this position would include but not limited to; providing professional response to related emergencies in residential homes and commercial properties. Technicians are responsible for stabilizing, cleaning, and placing drying equipment in preparation for restoration.

The candidates for this position must have great customer service skills and be hard working, motivated, and comfortable with a variety of duties. If you feel your experience matches the requirements, apply today!

General duties of this position would include:

• Meeting homeowners while being polite and respectful.
• Providing documentation such as photos, moisture readings and work orders.
• Setup, monitoring and taking down of equipment.
• Removal of damaged materials in residential and commercial properties.
• Listing and moving of contents with minimal lift capacity of 75lbs.
• Operating company vehicle.
• Assisting with repair work and cleaning of ventilation ducts and heat pumps.
• Performing on-call rotation as needed.
• Comfortable in working in confined spaces.

Requirements for this position would include:

• Experience working in the restoration field would be considered an asset.
• Experience within the construction field is considered an asset.
• Completed IICRC courses are considered an asset.

We look forward to meeting you!

** Please note that criminal history will be validated**

Job Types: Full-time, Contract, Permanent

Salary: $18.00-$20.00 per hour

Reporting to the VP of National Operations, the Estimate Writer works within our National Estimating Team, as a Subject Matter Expert preparing accurate, insurer compliant estimates within Xactimate and CoreLogic for upload within required timeframes.

Job Duties

• Create detailed and accurate estimates for emergency, rebuild and contents in Xactimate and CoreLogic using a docusketch 3d tour in conjunction with the Project Manager scope notes and/or daily crew documentation and following Steamatic National Standards and insurer specific estimating guidelines
• Regular communication with Project Managers and other key stakeholders within Steamatic Franchises
• Revise and upload estimates as per the reviewer’s and Project Manager’s requirements and where necessary, provide responses to reviewers
• Maintain National Estimating Standards and Best Practices as it relates to internal guidelines as well as specific insurer guidelines
• Provide excellent customer service to both internal and external stakeholders
• Comply with all Steamatic National policies and guidelines
• Periodically required to assist with training when designated by their manager

Qualifications/Requirements

• Previous experience in Insurance Restoration is mandatory
• Extensive experience and thorough knowledge of Xactimate, Xactanalysis and CoreLogic
• Extensive experience and thorough knowledge of National Insurer Protocols, as well as some knowledge of Regional Insurer Protocols
• IICRC certification: Water, Fire & Smoke, Odour Control
• Highly organized, accurate and efficient
• Minimum of a basic knowledge of home construction
• Ability to work independently, and multi-task in a fast-paced environment
• Capable of consistently meeting specific timelines
• Strong written and verbal communication skills
• Intermediate to advanced computer experience with Microsoft Office programs
• Understanding that we are a 24/7 operation, must be willing to work evenings, on call and weekends and/or during periods of influx, as needed to meet deadlines
• Periodic travel may be required
• Must be bilingual
• Criminal Record Check

You think this position is for you, please send your resume at info@steamatic.ca